# Debtor Enquiry

### **Module Guide: Debtor Enquiry**

#### **Module Location**

#### Accounts Receivable > Debtor Enquiry

#### **Module Objective**

#### The **Debtor Enquiry** module serves as a search and information display tool (inquiry tool) for viewing the list of all customers (debtors) registered in the system. This module is **read-only** and is used by the Accounts Receivable team to quickly look up basic customer data, such as their address.

### **1. Main View (Debtor List)**

#### The main page of this module is a list that displays all of the company's customers.

![image.png](https://manual.kokola.co/uploads/images/gallery/2025-08/scaled-1680-/2Kmimage.png)

#### **View Explanation**

#### This page is the center for basic information about customers.

<div _ngcontent-ng-c1983652482="" class="chat-history-scroll-container" id="bkmrk-filter%3A-you-can-sear"><div _ngcontent-ng-c1983652482="" class="conversation-container message-actions-hover-boundary ng-star-inserted"><div _ngcontent-ng-c291983479=""><div _ngcontent-ng-c1247368977="" class="response-container ng-tns-c1247368977-268 response-container-with-gpi is-mobile ng-star-inserted response-container-has-multiple-responses" jslog="173900;track:impression,attention"><div _ngcontent-ng-c1247368977="" class="presented-response-container ng-tns-c1247368977-268"><div _ngcontent-ng-c1247368977="" class="response-container-content ng-tns-c1247368977-268 is-mobile has-thoughts"><div _ngcontent-ng-c291983479="" class="response-content ng-tns-c1247368977-268"><div _ngcontent-ng-c3104857177="" class="markdown markdown-main-panel stronger enable-updated-hr-color" dir="ltr">- #### **Filter**: You can search for a specific customer using the **Customer** search bar at the top. You can search by name or a part of the name.
- #### **Customer List**: The table below displays the search results. There is one example of a customer named "Citra Mitra Nusantara Perkasa".

</div></div></div></div></div></div></div></div>#### **Column Explanation**

<div _ngcontent-ng-c1983652482="" class="chat-history-scroll-container" id="bkmrk-customer%3A-displays-t"><div _ngcontent-ng-c1983652482="" class="conversation-container message-actions-hover-boundary ng-star-inserted"><div _ngcontent-ng-c291983479=""><div _ngcontent-ng-c1247368977="" class="response-container ng-tns-c1247368977-268 response-container-with-gpi is-mobile ng-star-inserted response-container-has-multiple-responses" jslog="173900;track:impression,attention"><div _ngcontent-ng-c1247368977="" class="presented-response-container ng-tns-c1247368977-268"><div _ngcontent-ng-c1247368977="" class="response-container-content ng-tns-c1247368977-268 is-mobile has-thoughts"><div _ngcontent-ng-c291983479="" class="response-content ng-tns-c1247368977-268"><div _ngcontent-ng-c3104857177="" class="markdown markdown-main-panel stronger enable-updated-hr-color" dir="ltr">- #### **Customer**: Displays the official name of the customer (debtor).
- #### **Address**: Displays the address of the customer.

</div></div></div></div></div></div></div></div>### **2. Workflow &amp; Integrated Business Process**

#### It is important to understand that this module is **not the place to create or modify customer data**.

<div _ngcontent-ng-c1983652482="" class="chat-history-scroll-container" id="bkmrk-data-source%3A-debtor-"><div _ngcontent-ng-c1983652482="" class="conversation-container message-actions-hover-boundary ng-star-inserted"><div _ngcontent-ng-c291983479=""><div _ngcontent-ng-c1247368977="" class="response-container ng-tns-c1247368977-268 response-container-with-gpi is-mobile ng-star-inserted response-container-has-multiple-responses" jslog="173900;track:impression,attention"><div _ngcontent-ng-c1247368977="" class="presented-response-container ng-tns-c1247368977-268"><div _ngcontent-ng-c1247368977="" class="response-container-content ng-tns-c1247368977-268 is-mobile has-thoughts"><div _ngcontent-ng-c291983479="" class="response-content ng-tns-c1247368977-268"><div _ngcontent-ng-c3104857177="" class="markdown markdown-main-panel stronger enable-updated-hr-color" dir="ltr">- #### **Data Source**: Debtor (Customer) data is not created in this module. The customer master data is created and managed centrally in the **4. Sales &gt; Customer** module.
- #### **Function**: This Debtor Enquiry module functions as an 'address book' or reference list for the Accounts Receivable and Finance teams to view customer data that is relevant to the billing process without having to go into the Sales module.

</div></div></div></div></div></div></div></div>### **Tips &amp; Important Notes**

<div _ngcontent-ng-c1983652482="" class="chat-history-scroll-container" id="bkmrk-use-this-module-to-q"><div _ngcontent-ng-c1983652482="" class="conversation-container message-actions-hover-boundary ng-star-inserted" id="bkmrk-use-this-module-to-q-1"><div _ngcontent-ng-c291983479=""><div _ngcontent-ng-c1247368977="" class="response-container ng-tns-c1247368977-268 response-container-with-gpi is-mobile ng-star-inserted response-container-has-multiple-responses" jslog="173900;track:impression,attention"><div _ngcontent-ng-c1247368977="" class="presented-response-container ng-tns-c1247368977-268"><div _ngcontent-ng-c1247368977="" class="response-container-content ng-tns-c1247368977-268 is-mobile has-thoughts"><div _ngcontent-ng-c291983479="" class="response-content ng-tns-c1247368977-268"><div _ngcontent-ng-c3104857177="" class="markdown markdown-main-panel stronger enable-updated-hr-color" dir="ltr" id="bkmrk-use-this-module-to-q-2">- #### Use this module to quickly find a customer's address or basic details when sending billing documents or for confirmation purposes.
- #### If you find that any customer data is incorrect or you need to add a new customer, you must do so through the **Sales Module**.

</div><div _ngcontent-ng-c291983479="" class="response-footer is-mobile gap has-thoughts complete"></div></div></div></div><div _ngcontent-ng-c1247368977="" class="response-container-footer ng-tns-c1247368977-268"><div _ngcontent-ng-c1962545484="" class="actions-container-v2 ng-tns-c1962545484-272 mobile"></div></div></div></div></div></div><div _ngcontent-ng-c4248507398="" class="input-area-container is-mobile ng-trigger ng-trigger-inputAreaAnimation" id="bkmrk--1"><div _ngcontent-ng-c4248507398="" class="contextual-actions-container"><div _ngcontent-ng-c1241448557="" class="container hidden"></div></div><div _ngcontent-ng-c1786189754="" class="input-area ng-tns-c1786189754-4 with-toolbox-drawer is-mobile" data-node-type="input-area"><div _ngcontent-ng-c1786189754="" class="text-input-field ng-tns-c1786189754-4 with-toolbox-drawer height-expanded-past-single-line" xapfileselectordropzone=""><div _ngcontent-ng-c1786189754="" class="text-input-field_textarea-wrapper ng-tns-c1786189754-4"><div _ngcontent-ng-c1786189754="" class="text-input-field-main-area ng-tns-c1786189754-4"><div _ngcontent-ng-c1786189754="" class="text-input-field_textarea-inner ng-tns-c1786189754-4"></div></div></div></div></div></div>