Billing Statement

Module Guide: Customer Statement of Account 

 Module Location 

 Sales > Sales Invoice > Billing Statement 

 Module Objective 

 The Customer Statement of Account module is used to generate, print, and send a "Statement of Account" or billing letter to customers. This document summarizes a customer's total invoices, total payments, and the remaining outstanding balance as of a specific date. It is a primary communication tool for the collections process. 

 1. Main View (Customer Balance List) 

 The main page of this module displays a list of all customers along with a summary of their receivable balances. 

 

 View Explanation & Filters 

 This page is the center for creating and sending statements of account. 

 

 

 Filters : 

 

 

 Customer : Use this search bar to find a specific customer. 

 

 

 As of : This is a key date filter. Select a date to display the customer's receivable balance as of that date (e.g., August 5, 2025), then click View . 

 

 

 

 

 Customer List : The table below displays a list of customers along with their financial summary. 

 

 

 Column Explanation 

 

 

 Customer Name : The name of the customer. 

 

 

 Billing PIC : The name and/or email of the contact person (Person-In-Charge) for billing matters. 

 

 

 Invoice Amount : The total value of all invoices issued to the customer. 

 

 

 Paid Amount : The total value of payments that have been received from the customer. 

 

 

 Button Functions 

 

 

 Print This Document : To print the statement of account for a selected customer. 

 

 

 Export To MS Excel : To download the customer balance list into an Excel format. 

 

 

 Send e-mail : To send the statement of account via email to the selected customer's billing PIC. 

 

 

 2. Steps to Send a Statement of Account 

 Step 1: Set the Report Date 

 Set the report date in the As of field and click  View to display the current list of customer receivable balances. 

 Step 2: Select Customer(s) 

 Find and select one or more customers to whom you want to send a statement by checking the box in the leftmost column of the corresponding row(s). 

 Step 3: Print or Send Email 

 After the customer(s) are selected, use the action buttons in the bottom-left section of the page: 

 

 

 Click Print This Document to print a physical billing statement that is ready to be sent. 

 

 

 Click Send e-mail to automatically send the billing statement to the email address listed in the Billing PIC column. 

 

 

 Tips & Important Notes 

 

 

 This module is the primary tool for the Collection and Accounts Receivable (AR) teams to communicate with customers regarding outstanding balances. 

 

 

 To ensure the  Send e-mail  feature functions correctly, make sure the Billing PIC data (including the email address) in the customer master data is correct and filled in. 

 

 

 Sending a statement of account routinely (for example, at the beginning of each month) is a good practice to remind customers and maintain healthy cash flow .